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Fall Detection*
Fall Detection does not detect 100% of falls. If Customer is able, Customer should press the help button in the event of an emergency. The 911 emergency services line is an alternative to the System and the Services. Fall Detection should only be worn around the neck to allow for adequate detection of falls. The Neck and Wrist Buttons are NOT Fall Detection pendants.
Protection Plan**
The Protection Plan provides fast support and complete repairs. Very simply put – we guarantee to protect your equipment and give you peace of mind.
As long as you are enrolled in the Protection Plan, we’ll replace 1 base unit and 2 buttons during any 12 month period for the following reasons:
-Damage from normal wear and tear
-Accidents, spills and dropped equipment
-Damage caused by dust, heat and humidity
-Power surges
-Manufacturer defects
Without a Protection Plan you run the risk of having to pay for your base units and accessories in the event of loss or damage. If a base unit, button (wall or wearable), or fall detection pendant is lost or damaged a $350 charge will be billed.
Protection plans payments are added to your monthly statement for easy bill pay. It’s stress-free protection you can depend on.[/vc_column_text][/vc_column][/vc_row]
